CUSTOMER SUPPORT 

Our goal at Power Products is to provide exceptional customer service. We accomplish this by focusing on your needs and supporting you with a responsive customer service team. 

Here are just a few ways our team members provide support:

  • Order status and product availability.
  • Forecasting and inventory management.
  • Coordinate accessories with new phone launches.
  • Customized packaging or products.
  • Logistics support and shipment confirmation.

You can reach our customer care team by using these numbers: 

Toll Free: 800-529-1618
Local: 770-740-9400
Fax: 770-569-1844

RESOURCES

Credit Application
Credit Card Authorization Form
RA Form
Product Marketing Bulletins
Warranty Statement
FAQ's

 

OTHER SUPPORT SERVICES

In addition to great two-way radio batteries, chargers and audio accessories, Power Products offers a variety of services that can help grow your business. Whether your need is for custom designed battery, special packing or fulfillment, or product training to energize your sales staff, Power Products is ready to support you.

MARKETING

Power Products can support you with a variety of marketing tools and is ready to assist with product shots, copy, or creative ideas.

CUSTOM LABELS

With a well-trained staff and state-of-the-art printing equipment, Power Products can supply custom labels for two-way radio batteries and select audio accessories. Our process is highly flexible, allowing us to prepare label quantities from 1 to 100,000. LEARN MORE

TRAINING

We know from experience that a knowledgeable sales staff will sell more. That’s why we offer a training program that gives your salespersons the information they need to be more effective selling two-way radio batteries, chargers and audio accessories.

FULFILLMENT

Power Products employs a highly automated order processing system, which enables us to quickly process and ship large or small orders. While continually striving to improve efficiency, we remain committed to supporting your specific fulfillment needs. Services we provide include:

  1. Palletized warehouse shipments.
  2. Drop ship to individual locations (minimums may apply).
  3. Custom packing for inner and master cartons.
  4. Bulk or retail packaging.
  5. Domestic or international shipping.  

 


Are you a Dealer?

We provide our current dealers with direct access to our Dealer Resource Portal where you will find marketing materials, product specification documents, product photos and more. To receive access to the portal, please contact marketing for assistance.